Our Stories




Prison Literacy & Numeracy

One learner has completed his Step Up units but wants to continue coming to the class as he wants to explore a deeper understanding of the concepts covered during the course. For instance, reading more about Maori culture. Also the same learner wrote in his comments in the unit assessments, “I struggled to get the gist of this at first but when I understood it, I was stoked.” Another comment from the same learner, “This was another enjoyable assessment as it was hands on and fun!”


Clutha Client Support Work

An elderly man was referred to the client support service for support to explore his options in getting glasses and new dentures. After meeting with John he explained that his dentures broke after he sneezed. His dentures landed on the concrete and broke. John did not realise he could apply to Work and Income for financial support to pay for new ones, and has been making do with his broken dentures for 9 months. John says he has been unable to eat properly and has had to be more selective in the foods he can eat. John misses being able to eat salad and some of his favourite meats. He is also having trouble with ulcers on his gums because of the broken dentures.

The Client Support Worker then supported John to call Work and Income for an appointment to seek financial support. Quotes were given and Work and Income accepted John’s application for new dentures.
John is waiting for an appointment at the Dental School and is looking forward to getting new dentures and being able to eat what he likes.


Little Citizens’ Client Support Work

A parent came to talk about some problems she was facing with stretched finances and social isolation. She also thought she’d benefit from learning more about her child’s development and ways she could encourage his learning. We worked through options, and she agreed to a referral to Family Start. Her whānau worker will be able to support with child development information, and to build her confidence as a parent and form new relationships.

The Early Years Hub: Been a busy few weeks at The Hub, with 2018 off with a bang. We have been receiving lots of donations, and it is fantastic to see these goods going to families in need within the community. In particular I would like to highlight how great it has been to see some of the new Syrian refugee families making use of our free tables, we have been able to help set up baby furniture and clothing for some of the new expectant mothers who are also now a part the Friday ‘Wild Things Kotuku Playgroup’. Such a delight to have them as a part of our Hub community.


Ōtepoti YTH

It’s been a busy month at the YT House. All the gutters and windows have been cleaned the grass mowed and the beds have arrived. The back fence has been repaired and we have managed to keep one of the apple trees .The Open Home on Friday 26th January was well attended with more than 60 people coming along. There were representatives from all our referral agencies, other NGOs and members of the Methodist Parish. We have since had visits from Oranga Tamariki Case Workers, people keen to volunteer and Case Managers from Work and Income. Everyone has been keen to find out about our criteria and how to refer. The House has been well equipped from the many generous donations we have received. We have three freezers, so have had a conversation with Kiwi Harvest and they will be supplying us with some food staples like bread, vegies and whatever else may be available throughout the year and there is a plan to buy in bulk whenever possible with the help of Dianne at the Little Citizens Kitchen.


Little Citizens Kiwi Room

We have a very special piece of furniture in the Kiwi Room, well used by teachers, tamariki, and families, and that is our sofa. It is a vital part of the whanaungatanga of our room. Parents (usually Mums) arrive in the morning and sit on the sofa and have a chat for up to half an hour. They talk to each other, or to us, about their children and their lives. We learn about the health and well-being of their tamariki, birth stories, medical events, family and home life. We can have 4-5 Mums chatting and sharing their stories, and it’s wonderful. Last week two Mums who had children settling in the room were sharing how they felt when they walked out, leaving their children who sometimes were quite upset. It was reassuring for each of those Mums to have somebody else sharing their same experience, understanding and empathising with each other. Teachers’ also share their own parenting stories and experience (where appropriate), and their knowledge as teachers, developing a community of shared experience, understanding and knowledge. The sofa plays a vital role creating the wonderful sense of belonging and community in the Kiwi Room.

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